Frequently asked questions
Frozen orders are processed exclusively for us by Vital-Gourmet www.vital-gourmet.at and are currently only possible in Austria.
With the DPD parcel service, your order will arrive at your home every Thursday.
You will receive a tracking link from DPD.
That depends on the regional parcel delivery company.
According to information from DPD, in the event of absence, the package will be placed in front of the front door.
Please contact us if the package is not with you within 48 hours and the goods are no longer good. We would be happy to send them out again at the next possible date.
From a goods value of 65 EUR for fresh bread delivery, your delivery is free of charge. Below that, the shipping costs are EUR 8 per package.
Yes, we deliver to all of Austria and all of Germany
Fresh bread: Preheat the oven to 180°C (top/bottom heat 200°C). Place the product with the baking foil (or without it) on the baking tray and refresh:
Bread: 8-10 minutes
Pastries: 4-6 minutes
Crumble cakes and puff pastries: 4 minutes
Muffins & cakes: ready to eat
Preheat the oven to 180°C (top/bottom heat 200°C). Place the product with the baking foil (or without) on the baking tray and bake:
Bread: 20 minutes
Pastries: 10 minutes
Crumble cakes and puff pastries: 8-10 minutes
Muffins & cakes: defrost.
Remove from the oven and cool.
Tip: Place in a cloth napkin to cool!
Yes, our products can also be eaten without being baked/refreshed.